Privacy Policy

Last updated: 14 April 2026

This Privacy Policy explains how Squarebird Agency Ltd ("we", "us", "our"), operating the website BusPermits at buspermits.com, collects, uses and protects your personal information. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

• Account information: Name and email address when you subscribe.
• Payment information: Handled securely by our payment processor; we do not store card details.
• Usage data: Pages visited, time spent on site, device type and browser — collected anonymously for analytics.
• Communications: Any messages you send to us via email or contact forms.

2. How We Use Your Information

We use your personal information to:

• Provide and manage your subscription
• Send you content and service updates you have requested
• Process payments and issue refunds
• Improve our website and content based on usage patterns
• Comply with legal obligations

3. Legal Basis for Processing

We process your personal data on the following legal bases: contract performance (to fulfil your subscription), legitimate interests (to improve our services), and legal obligation (to comply with applicable laws).

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (payment processors, email service providers, analytics platforms) who process data on our behalf under strict data processing agreements.

5. Your Rights

Under UK GDPR you have the right to access, correct, delete or restrict processing of your personal data. To exercise these rights, contact us at privacy@buspermits.com.

6. Cookies

We use the following categories of cookies:

• Essential cookies: Required for core site functions such as maintaining your login session. These cannot be disabled.
• Analytics cookies: Help us understand how visitors use the site (e.g. pages visited, time on site). Data is anonymised and aggregated.
• Advertising cookies: Set by third-party advertising partners, including Taboola, to deliver relevant content recommendations and measure campaign performance. These cookies may collect data about your browsing behaviour across websites.

You can manage your cookie preferences at any time via the cookie banner displayed on your first visit. You may also opt out of Taboola personalised content at taboola.com/privacy-policy.

To disable cookies in your browser, visit your browser's settings. Note that disabling all cookies may affect some site functionality.

7. Third-Party Advertising

We work with third-party advertising technology providers, including Taboola, who may display content recommendations on this site. These providers use cookies and similar tracking technologies to personalise content and measure performance. Their data practices are governed by their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with on our site.

8. Contact

Squarebird Agency Ltd, 88 High Street, Nailsea, Bristol, BS48 1AS. Tel: 01275 792 114. Email: privacy@buspermits.com